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Use case

Prevent risky changes

Catch high-impact actions before they go through and keep teams confident as AI use grows.

Best for

SecurityIT / PlatformOperations

Before

Without guardrails

  • Important actions move forward without enough checks
  • Teams find issues only after customers are affected
  • Leaders cannot see where risk was introduced

After

With AgentTrust

  • Higher-risk actions pause before they run
  • Teams handle exceptions with clear ownership
  • Records show exactly when guardrails intervened

How it helps

Practical outcomes for this workflow

Catch high-impact activity

Spot risky actions before business damage occurs.

Reduce surprise incidents

Prevent avoidable mistakes from turning into fire drills.

Protect critical workflows

Keep sensitive processes stable during AI rollout.

Clarify ownership

Route decisions to people who already own the risk.

Build leadership trust

Show that controls are active from day one.

Maintain pace

Apply guardrails without blocking normal work.

Proof

Records you can share in follow-up

Record example

action=account_update

decision=paused_for_review

recordId=rec_71a2

What this means: Teams can verify that a risky change was stopped before it reached production.

Record example

action=permission_change

decision=blocked

recordId=rec_2f44

What this means: Leadership can see when policy prevented an unsafe access change.

Record example

action=customer_export

decision=approved_with_conditions

recordId=rec_5e10

What this means: Reviewers can confirm that sensitive work moved forward with safeguards in place.

Rollout guidance

A simple path to get started

Step 1

Start with one workflow

Step 2

Decide what needs review

Step 3

Limit access by default

Step 4

Use records for follow-up

FAQ

Common questions

Will this slow down every request?

No. Only actions that match your risk thresholds pause, so everyday work keeps moving.

How quickly can we start?

Most teams begin with one high-impact workflow and see value in the first rollout phase.

Who decides what is risky?

Your existing owners define thresholds based on business impact and customer exposure.

Can we adjust over time?

Yes. Teams refine policies as they learn, while keeping records of each decision.

Not sure which one fits?